Plant Guarantee Information

Our 3 year guarantee on hardy plants

We are so confident about the quality of all our plants/trees/shrubs that we are prepared to offer a 3 year guarantee on anything that the RHS defines as ‘hardy’. https://www.rhs.org.uk/plants 

Whether it's a tree, a shrub or a rose we expect it to thrive for many years in your garden. After all, our expert buyers work hard to source the very best quality. We recommend that before you make your purchase, please do some prior research or speak to one of our experienced plant advisors? They'll be very happy to help you choose the right hardy plants for your garden from our high quality selection all supported by our 3 year guarantee.

Our guarantee:

If one of our hardy plants doesn't thrive, we'll replace it with a plant of the same value. Please note that this is naturally conditional on you following the planting and care instructions associated with the plant. We may need to visit your site if we need more information.

We are here to help

Simply contact us and return it Mid Ulster Garden Centre along with proof or purchase and plant label / barcode and your name and address. Once approved, we will then replace the plant with another plant of the same value.

Plants that are not guaranteed

Non-hardy plants are not included. These are seasonal plants such as hardy annuals, biennial plants, bonsai, indoor plants, Christmas trees, summer patio plants, plants kept within a container or half hardy plants. Plants used in landscaping work for a third party are not covered by this 3 year guarantee.

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